frequently asked questions    

What would be the equivalent size of the large unit?

Our large units are about the same size as a single car garage.

How much furniture will the storage units store?

Our small storage unit has enough room to fit all of the contents of a small one or two bedroom unit including household items and some outdoor items.

 

Our large units have enough room to fit a medium/average sized 3 bedroom house, including household items and some outdoor items.

Will my stored items be safe and secure?

Yes, absolutely. Our steel storage containers provide excellent durability and protection. All containers are wind and waterproof, and well ventilated.  

Can I drive up to my storage unit?

Yes, unlike some other storage facilities you can drive right up to your storage unit meaning you don't have to carry your items down long driveways. It couldn't be easier!!

How can I pay?

We accept payment by direct debit, cash or cheque. We do not have credit card facility for payment.

Do I need to provide my own padlock?

Yes, you provide your own padlock so you can be sure that ONLY YOU have access to your storage unit.

When can I access my storage space?

You have free and unlimited access to your container seven days a week.  We do not have lighting in our storage units and recommend that you visit during the hours between dawn to dusk.

What is the minimum rental period? Is there a maximum?

The minimum rental period is one month and you can store with us for as long as you require.  

How quickly can I move in?

You can move in on the same day as you make your enquiry!  All you need to do is complete a simple self storage agreement, pay the first month's storage fees and a $50 refundable key deposit.

What if I need more or less space?

You are welcome to move to another container if your requirements change and subject to availability.

How do I end my storage agreement?

We require one week's notice of your intention to vacate your storage unit.  Notice can be provided either by phoning us, emailing or sending a text message. 

 

When you collect your items we ask that you please leave your container empty and clean and any rubbish disposed of off site.  Once your unit has been vacated, we will collect the key from you and refund your initial $50 key deposit.

Do you offer any discounts?

Discounts are available if payments are made in advance.  If 6 months paid in advance we offer a 5% discount off the monthly rate.  If 12 months are paid in advance we offer a 10% discount off the monthly rate.

Can I store a caravan?

A caravan can be stored externally at both of our facilities.  Unfortunately our storage units are not long enough to fit most caravans.

Can I store a boat or trailer?

A boat or trailer can be stored externally at both of our facilities.  For smaller trailers or boats you can hire one of our 20ft shipping containers to store these items. 

Are there any items I can't put into storage?

We can accept most things for storage but there are some exceptions. We cannot accept:

• Explosive or hazardous goods

• Illegal goods

• Hazardous waste of any kind including asbestos

• Perishable goods

• Chemicals

• Firearms or ammunition

• Toxic waste of any kind

• Pollutants or contaminated goods

• Compressed gasses

• Petrol or any substance subject to combustion

• No livestock

If you have any concerns about the suitability of any article for storage we will be happy to help.

Care of containers

Under no circumstances must you fix or attach anything to the walls, floor or ceiling of the container.  We ask you to please take care of the container and treat it as if it were your own.

Terms and Conditions

You can download our terms and conditions here.

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    self storage tips    

  • Be careful not to store anything combustible (such as paint and chemicals) or perishable (such as food that is not permanently sealed).
     

  • Use furniture drawers to hold delicate items. Wrap them in bubble wrap or newspaper.
     

  • When packing toys or smaller objects, remember to fill boxes completely, stuffing open areas with plain newspaper to prevent collapsing when stacked.
     

  • Clothing and personal goods should be packed in strong secure cartons.
     

  • When storing lawn and garden equipment, drain any fluids prior to storage in order to avoid corrosive damage.  Use trash cans to store shovels, hoes and rakes.
     

  • When storing delicate heirlooms, use specially constructed boxes, such as wardrobe boxes.
     

  • Make sure all white goods (fridges, freezers etc) are empty, clean and dry before storing.  Leave doors slightly ajar to prevent mould build up.
     

  • Where possible remove the legs from items of furniture e.g. bed bases, tables etc. to avoid damage and save space.

Phone: 0408 626 149

Email: info@4extrastorage.com.au

 

BACCHUS MARSH: 47a Griffith Street VIC 3340

4 Extra Storage is a member of the Self Storage Association of Australasia.